Returns and Warranty
For batteries, that on delivery and for a period of 3 months from delivery, the batteries shall be free from material defects.
For clearomizers, tanks and coils, that on delivery only, these Products shall be free from material defects.
Returns shall be sent to –
Returns shall be sent at the expense of the customer until such time a valid claim is verified.
Once received claims will be processed within two working days.
However these warranties do not apply in the circumstances where the product has not been maintained in accordance with user manual or in the case of human error.
In such cases contact us and every effort will be made to come speedy solution.